Voice · AI voice agents
Every call answered.
Voice agents answer, qualify, and route calls, on the record. Anything outside your limits goes to a person.
Voice · Voice Agents
What are AI voice agents?
AI voice agents answer, qualify and route your calls, on the record. Anything outside the limits you set goes to a person. Echo 1 Labs voice agents work like every agent we build: they start at Shadow under your supervision and earn the next rung of trust, so every call is answered and you stay in control.
Questions about Voice Agents
What do voice agents do?
Voice agents answer, qualify and route calls, on the record.
What happens to a call that is outside the limits?
Anything outside your limits goes to a person.
How are voice agents supervised?
Every agent starts at Shadow, where it watches and touches nothing while it learns how your people do the work. At Draft and approve, it drafts and you sign every output. At Threshold, it acts inside limits you set and stops and escalates outside them. You can move an agent back a rung at any time.
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